Customers Transitioning to Restoration Capacity
LUXEMBOURG--(BUSINESS WIRE)--Apr. 10, 2019--
Intelsat, S.A. (NYSE:I) announced today a service outage on the Intelsat
29e satellite which continues to affect maritime, aeronautical and
wireless operator customers in the Latin America, Caribbean and North
Atlantic regions.
Late on 7 April, the Intelsat 29e propulsion system experienced damage
that caused a leak of the propellant on board the satellite resulting in
a service disruption to customers on the satellite. While working to
restore the services, on 9 April, the satellite experienced a second
anomaly that caused a loss of communications to the satellite.
Communication with the satellite has been intermittent. Intelsat
continues to work with the satellite’s manufacturer, Boeing, on
recovering communication. The Intelsat customer-facing team is focused
on migrating customer services from Intelsat 29e to other Intelsat
satellites serving the region, as well as third party services.
Intelsat will not make a determination of financial impact until the
conclusion of the recovery mission.
About Intelsat
Intelsat S.A. (NYSE: I) operates the world’s first Globalized Network,
delivering high-quality, cost-effective video and broadband services
anywhere in the world. Intelsat’s Globalized Network combines the
world’s largest satellite backbone with terrestrial infrastructure,
managed services and an open, interoperable architecture to enable
customers to drive revenue and reach through a new generation of network
services. Thousands of organizations serving billions of people
worldwide rely on Intelsat to provide ubiquitous broadband connectivity,
multi-format video broadcasting, secure satellite communications and
seamless mobility services. The end result is an entirely new world, one
that allows us to envision the impossible, connect without boundaries
and transform the ways in which we live. For more information, visit www.intelsat.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20190410005586/en/
Source: Intelsat
Dianne VanBeber
Vice President, Investor Relations
Dianne.vanbeber@intelsat.com
+1-703-559-7406
